Back to Operations Hub
Sales & Support
24/7 Priority Support Desk
Last compliance update: May 24, 2026 | Fully Reconciled
Large restaurant groups depend on continuous uptime. InvenIQ Priority Support guarantees instant response times and hot-swap POS replacements.
Core Operational Compliance Guidelines:
Sub-Hour Hardware Replacements: A certified local tech will swap any broken terminal within 2 hours.
Dedicated Onboarding Specialists: A seasoned accounting specialist will configure your ledger and aggregator menu rules.
Immediate Escalation Matrix: Direct phone and WhatsApp channels to senior engineers for emergency ticket resolution.
Uptime SLAs: Contractual SLA commitments up to 99.99% for corporate chains.
Statutory Legal Practise & Redressal Notice
Priority Support is available for our Premium and Enterprise plan users. Set up a support account with Suryansh at suryansh.hq@gmail.com.
Official Grievance Desk:suryansh.hq@gmail.com
ISO 27001 RECONCILED