Sales & Support

Frequently Asked Questions (FAQs)

Last compliance update: May 24, 2026 | Fully Reconciled

Get immediate answers to your operations questions. The InvenIQ FAQs cover billing setup support, hardware leasing options, payment processing times, and stock depletion math.

Core Operational Compliance Guidelines:

Can I run billing during internet outages?: Yes, local terminals keep a full offline SQLite database and auto-sync on Wi-Fi return.

How fast are transaction settlements?: Payouts are credited next morning (T+1) or instantly within 10 seconds via T+0 settlements.

Do aggregator menu changes update in real-time?: Yes, updates to menus or items on InvenIQ sync to Swiggy/Zomato in under 2 seconds.

How are raw ingredient portion costs tracked?: Centrally bind portion gram ratios to recipes to automatically deplete stocks.

Statutory Legal Practise & Redressal Notice

Merchant support is our priority. If you have specific questions about hardware terminal leasing, payout settlement nodes, or statutory tax reporting, write directly to Suryansh at suryansh.hq@gmail.com.

Official Grievance Desk:suryansh.hq@gmail.com

ISO 27001 RECONCILED